Our carefully designed courses will support you to fully develop your skills as an effective HR professional.
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Human Resources
Human Resource Management Courses
Balanced Scorecard Professional (BSP)
Introduction
Introduction to the Balanced Scorecard course introduces participants to the Nine Steps to Success balanced scorecard development methodology. Participants learn how to build and implement an integrated strategic planning and management system based on the balanced scorecard for any commercial, government or non-profit organization with a practical step-by-step approach. This course is a practical, “hands-on” workshop that covers best practices, case studies, exercises, lessons-learned, real-life examples and expert facilitation practices.
The course is recommended for executives, managers, planners and analysts who are part of a balanced scorecard development team, and are seeking the best practical ideas for improving organisational performance.
Objectives
By the end of this course, participants will:
- Understand the key concepts of the balanced scorecard, and why it is gaining so much attention in corporate, non-profit, and governmental organisations.
- Learn a systematic, nine-step methodology for building and implementing the balanced scorecard.
- Also learn about some of the challenges and pitfalls of strategic management, and how to deal with them.
Excel for HR Professionals
Introduction
In this 2 day course, HR Professionals will learn the tips that save hours to resolve the difficulties they face on a daily basis in doing employee compensations, salary, leave, benefits etc.
In this practical training, participants will learn formatting techniques to convert data from different sources, and how to make the best use of most important formulas for HR.
They are able to manipulate charts and diagrams, use logical functions and link their spreadsheet to other worksheets and applications.
You will learn to automate some common Excel tasks, apply advanced analysis techniques to more complex data sets, troubleshoot errors, collaborate on worksheets, and share Excel data with other applications.
Objectives
By the end of this course, participants will be able to:
- Calculate the tax deductible amount based on the different salary range
- Display first name, last name with prefix in one single column from three different columns
- Find years of service of employees
- Find the total salary expenses in different regions, different departments
- Total number of employees in the company in different departments
- Find the total salary given to employees of a particular department or designation in a particular month
- Find number of employees joined on particular date/month in any department in any country
- Calculate the bonus based on overall performance of an employee
- Find the number of leaves taken by any employee, find the designation of an employee from his salary
- Plus more..
HR Administration Skills
Introduction
This Training Programme is Unit Standard-Based and Aligned NQF Level 4
HR administrators and officers are constantly requested to expand their existing knowledge and skill set. This course has been developed to enrich the HR professional’s knowledge in the areas of organizational structures, organizational systems, HR reporting, legal documentation and employee policies. In addition the course provides an extensive body of knowledge on the competencies required for successful HR administrators.
Objectives
By the end of this course participants will be able to:
- Identify the role of HR administrators within the HR structure of their organization
- List and develop competencies required for successful HR administrators
- Distinguish between various types of organizational structures and develop structures using Microsoft Visio
- Describe the core functions of HR systems and determine business requirements for their organization’s HR system
- Develop HR reports using different types of graphs and templates
- Select legal documents required to collect and maintain for employees.
- Create their organization’s employee handbook
HR Metrics and Analytics
Introduction
This training programme is unit standard-based and aligned and is an intermediate/advanced level (NQF level 5/6) human resources management (HRM) and development (HRD) offering.
In this course, you will have the opportunity to be equipped with the necessary thinking and approach to deal with the challenges of sustaining an evidence-based approach.
This course will provide you confidence & learn techniques in the way you look at information, interpret human capital analytics, solve problems and evaluate solutions using workforce and HR metrics. Sessions will help you acquire the skills to properly review, define, measure, and track HR metrics that are aligned to business strategies. For most HR professionals, the evidence-based approach represents a fundamental shift in their business roles but it provides them with an opportunity to become strategic partners in business decision-making.
Objectives
By the end of this course, participants will be able to:
- Examine the use of internal and external measurement frameworks
- Conduct detailed problem analysis assessments
- Generate decisions based on evidence rather than opinion
- Define the principles of organisational change
- Utilise a range of HR assessment tools to improve organisational performance
Leading Strategic HR Transformation
Introduction
This course will show HR professionals how they can contribute to the business at strategic level and become a true strategic partner. It will give participants the skills and knowledge to make the transition from a service provider to a strategic partner – to make sure the organization meet the general business conditions and achieve stakeholder expectations.
HR Transformation is about driving business results and hence this course will help participants deliver more than just basic administration but more on transformation efforts designed to improve HR functionality and services that will align to corporate goals and strategies like quality, productivity, internal and external customer satisfaction.
Objectives
By the end of this course, participants will be able to:
- Formulate a plan to transform strategic requirements into HR objectives
- Create the HR strategic action plan to achieve business objectives
- Formulate a Business Model Plan using the Business Model Canvas for SHRM
- Evaluate HR’s role in strategy development and implementation
- Explain the concept of business strategy
Remuneration Strategy and Salary Structuring
Introduction
Salary structuring can be a tough balancing act as you need to design one that meets organisational objectives and goals whilst sustaining major motivators and key competencies in job roles.
Implementing salary structures, remuneration and variable pay schemes can be a challenging one. To determine salary structures, remuneration and variable pay schemes; you need credible information and thorough consideration to be able to make an informed decision.
With this in mind, this two-day training programme – Salary Structuring, Remuneration and Variable Pay Schemes has been designed to guide you through the fundamentals, principles and design of salary structures, remuneration and variable pay schemes. As you learn and understand the relevant principles and methodologies, you will then be able to interpret salary structuring, remuneration and variable pay schemes and link it to other areas of human resources.
Objectives
By the end of this course, participants will be able to:
- Identify and select a salary structure that meets and contributes to organisational objectives and across the various functions
- Learn to change or modify salary structures
- Benchmark and match roles in the new salary structure
- Develop performance and variable pay linkages
- Choose a suitable variable pay scheme
- Design variable pay schemes around the key performance measure and desired competencies
- Identifying challenges/pitfalls in salary structures and variable pay schemes
Training Needs Analysis, Skills Auditing & Training Evaluation/ROI
Introduction
This Training Programme is Unit Standard-Based and Aligned NQF Level 5
A professional, comprehensive Training Needs Analysis (TNA) must be carried out in order to provide your new network with concrete data and information to make informed decisions on the direction and activities of the network. A TNA is the systematic investigation of training needs within an organisation. It is part of a process which integrates training with the business or development plans of an organization. A TNA will help you to identify what training might be required to bridge the gap between an employee’s current skill level and the skill level that you need them to have. As high quality, relevant training is the central purpose of a network, it is essential that sufficient time is allowed for this critical task. It should also be noted that the TNA should be revisited on a regular basis during the life of the network to ensure that training provision remains relevant.
Objectives
By the end of this course, participants will be able to:
- Identify performance goals and the knowledge, skills and abilities needed by a company’s workforce to achieve those goals
- Help to direct resources to areas of greatest priority in your training department
- Address resources needed to fulfill the organisational mission, improve productivity, and provide quality products and services
- Review what type of training is best for your target group or sector
- Study the company’s training needs and skills deficiency
- Form a foundation of a training plan
- Identify the gap between current and required levels of knowledge, skills and aptitude
- Provide a baseline for the evaluation of a training plan
- Apply the 7-step TNA process, skills auditing and calculate training ROI
Writing HR Policies and Procedures
Introduction
Writing human resources policies and procedures is both an art and a science. Historically, human resources departments have resorted to outsourcing this function to professionals who have specialized in this arena. This course will equip you with the knowledge and skills you need to complete this challenging task in-house. If you still decide to outsource this activity, you will benefit from this course by learning how to ensure the policies and procedures produced by the third party are written in the right manner for your organization.
Objectives
By the end of this course, participants will be able to:
- List all human resources functions and responsibilities and identify their contributions to organizational success
- Explain the difference between policies, processes and procedures
- Apply appropriate HR policies and procedures writing techniques
- Describe the purpose and usefulness of human resources policies and procedures
- Develop human resources policies and procedures
HR Skills for Non HR Professionals
Introduction
HR for Line Managers course is designed to help line managers manage their staff better by equipping them with critical HR skills. This course also focuses on key issues for line managers, such as handling employee interviews, on-boarding, appraisals, training, grievances, etc.
Objectives
By the end of this course, participants will be able to:
- List and apply manager’s HR functions
- Define the roles and responsibilities of managers in recruitment and onboarding
- Conduct effective performance appraisal meetings
- Identify and evaluate training needs
- Handle employees complaints, grievances, and turnover
Target Audience
- Line managers
- Head of departments
- Team leaders and Supervisors
- Those who wishe to gain knowledge and skills about the human resources functions and how to apply them effectively in his/her department.
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